Privacy Policy
Last updated: March 2026
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Spanish Organic Law 3/2018 of 5 December on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), we inform you of the way we process your personal data when you use our contact form.
1. Data Controller
| Company name | YSITOKA CANARIAS S.L. |
|---|---|
| Tax ID (NIF) | B 35847755 |
| Registered address | C/ Reina Sofía nº 3, 35510 – Puerto del Carmen (Las Palmas), Spain |
| Email address | contacto@ysitoka.com |
2. Personal Data We Collect
Through our website contact form, we collect the following personal data:
- First and last name
- Email address
- Phone number
- Message or enquiry submitted
3. Purpose of Processing
Your personal data is processed for the following purposes:
- Managing and responding to information requests and enquiries sent through the contact form.
- Sending communications related to the digital marketing services requested.
- Maintaining a communication history with the data subject to ensure correct service delivery.
4. Legal Basis for Processing
The legal basis for processing your data is your explicit consent as the data subject, in accordance with Article 6(1)(a) of the GDPR, given at the time you submit the contact form and accept this privacy policy.
5. Data Retention Period
Your personal data will be retained for the time strictly necessary to handle your request and, where applicable, for the periods established by applicable legislation. Once the purpose for which the data was collected has been fulfilled, the data will be securely deleted or anonymised.
6. Recipients of Personal Data
As a general rule, YSITOKA CANARIAS S.L. will not transfer your personal data to third parties unless required by law or strictly necessary for service delivery. You will be informed in advance of any such transfer.
For sending email communications, we may use SMTP service providers acting as data processors, who are contractually committed to processing data in accordance with the GDPR.
7. Data Subject Rights
At any time, you may exercise the rights recognised by current data protection legislation:
- Right of access to your personal data.
- Right to rectification of inaccurate or incomplete data.
- Right to erasure ('right to be forgotten').
- Right to restriction of processing.
- Right to data portability.
- Right to object to processing.
To exercise any of these rights, please contact us in writing addressed to YSITOKA CANARIAS S.L., C/ Reina Sofía nº 3, 35510 – Puerto del Carmen, or by email at contacto@ysitoka.com, stating the right you wish to exercise and enclosing a copy of your identity document.
If you believe the processing of your data does not comply with current legislation, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
8. Data Security
YSITOKA CANARIAS S.L. has implemented the necessary technical and organisational measures to ensure the security and integrity of personal data and to prevent its loss, alteration or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which it is exposed.
9. Changes to this Privacy Policy
YSITOKA CANARIAS S.L. reserves the right to modify this privacy policy to adapt it to legislative, jurisprudential or business practice developments. Any changes will be published on this page with an indication of the updated date.